24 hour services

Setup & Support

What Can We Do to Help?

No matter what issue you’re dealing with, or what questions you have, when you let us handle your payment processing, you’ll have peace of mind knowing we’ll take the time to ensure you have absolute clarity on everything.

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Personalized Setup

You shouldn’t have to be a technical wizard to get things up and running.

We’re sick of seeing business owners being left to figure things out on their own. We base everything we do on what’s best for your business, and when it comes to setting things up, our approach is no different.

If there’s anything you don’t understand or you want us to walk you through the whole process, we’ll devote as much time as it takes to make things crystal clear. We’ll even send a rep right to you if we can.

24/7/365 Technical Support:

We’ve set the standard on support for the entire payment processing industry. We’ll never leave you waiting for hours on end, and you can always get a hold of us, whether it’s the middle of the day or the dead of night.

While our competitors treat business owners like numbers, we provide prompt, unparalleled customer service, and our 100% Canadian support teams are trained to get to the bottom of things as quickly as they possibly can.

24/7/365 Account Support:

Unparalleled Support

We can’t stand keeping you waiting.

What our clients say about us

Payment Processing Articles

Want to Save Money on Payment Processing? Stop Giving Your Business to Banks

September 21 2022

Want to Save Money on Payment Processing? Stop Giving Your Business to Banks

For years, the banks held a pseudo-monopoly over the payment processing industry. When it came to payment processing, they [...]


Two of the Biggest Myths About Payment Processing

August 23 2022

Two of the Biggest Myths About Payment Processing

  Let’s face it – most business owners don’t know the first thing about payment processing. When they get [...]


July 22 2022

Why It’s Impossible to Calculate the Cost of Payment Processing

Here at Lucid Payments, we get a lot of people who call us demanding to know exactly how much [...]


Let’s Simplify Your Payment Processing