May 19 2022
What You Need to Know About Interchange Rates in Canada
Like it or not, if you own a business, and you want to accept payments with credit cards and [...]
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at email@example.com
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your Consent. We may disclose your personal information for any other purpose with your consent.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at firstname.lastname@example.org
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. To opt-out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/ .
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact us using the contact information provided.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
If you have any further questions or comments about us, this policy or our policies, email us at email@example.com
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us directly. We will respond to your request within 30 days.
Can’t say enough about Janelle Cumiskey with Lucid payments. Great lady, she helped me immensely with the setup of my new POS. I like having a local company linked with my local business.
Professional and personable! The Lucid team is awesome. Highly recommend them.
Janelle and the team at Lucid Payments have been nothing but professional! They got us a great rate compared to where we were with our last provider & we couldn’t be happier!
Lucid Payments has kept in communication with us, something we’ve never gotten from our old provider.
Making the switch was one of the best decisions we made, both financially and professionally!
Among all the terminal machines we’ve tried for the past couple of years, they have the fairest price and most helpful reps, Michael Nelson was very accommodating and helpful in assisting us especially in dealing with our previous terminals machines as they were trying to charge us unreasonable prices. Kuddooss!!
Using this system for the last 6 months – working flawlessly!
Wonderful people to work with if you have any issues.
And…….we are saving money!!
Thanks so much.
Mike was excellent to work with, If I’ve ever had any issues they have been helpful and quick to get things done!
Michael has provided excellent service for us at Action Automotive, highly recommended.
Great Company to work with. Amazing People.
Very happy with our new system. Much more reliable than our last terminals. We had some initial teething problems but Janelle was great – came out and kept coming out until it was fixed. Great customer service!
We are very please with our services provided through Lucid payments. Mike went above and beyond to make sure we were taken care of.
The staff at Lucid payments consistently go above and beyond for their clients. I would highly recommend them!
The Representative in my area, Michael Nelson has great customer service, he is approachable and knowledgeable, he is the most helpful rep I have had in 10 years of being in business. So far my experience with Lucid is impressive and from start to finish setting up my system has been simple and every step resourceful.
I would recommend Lucid and if you are in Central Alberta please look up Michael N. and you wouldn’t be disappointed. Thanks Lucid for understanding and providing great service for a business located here in Canada.
It’s hard to trust merchant services companies but when it’s a family you know you can, they are honest, upfront and their pricing is transparent.
Excellent customer service from Janelle Cumiskey with Lucid payments. If you need help with your POS system, she’s the one!
Micheal is great! Always so helpful and friendly. Highly recommend them!!!
Michael from Lucid Payments is wonderful. He genuinely cares about his client and their concerns. Not once did I feel sold to, he was simply providing value. Thank you Michael.
We love Lucid Payments because they truly care about their customers. They are quick to respond and care about all of the small details.
Getting started with them was quick and easy and we are grateful for their support. They care about the businesses they work with! Thank you Lucid!!!
The Habit Project
This is our second business that we dealt with Michael for our debit and credit processing system. He always takes the time to help with any issue or questions that we had. Professional at all times and with a cool head. We highly recommend Michael for any of your processing needs.
Fantastic machines, great rates, and fantastic customer service. Michael Nelson has been more than accommodating when it came to setting up the machines and following up with any questions or issues I’ve had!
Jenelle contacted us and was much less pushy than most salespeople who will call you out of the blue. She basically showed how we can save money by switching over and made it clear and a seamless transition.
We are now good to go with both an online terminal and a keypad terminal in the office.
Janelle was amazing to work with and compared all options and provided all the information to help us make the best decision. We decided on Lucid as their rates could not be beaten and the service after has been great too.
So far so good… Janelle is very easy to work with, helpful, accommodating and thorough… Excellent customer service !!!
Janelle hooked us up with a better processing rate than our current provider. Saving us thousands on our merchant services. Highly recommend the lucid team for any processing requirements.
We had been going back and forth on getting a terminal for card payments but everyone was so not helpful and fees were crazy! Then Janelle contacted us and we have been clients for a year now!! She came to us and was super helpful.
So happy we decided to go with Lucid.
Janelle was very easy to deal with and got the info I needed out to me very quickly. She was happy to answer any questions I had! Definitely recommend.
Janelle Cumiskey is excellent to deal with she gives good hospitality and answers your questions quickly and friendly. Great prices and fast service.
I would recommend them to a friend which I already did.
Lucid Payments has exceeded our expectations in every possible way since our initial point of contact. They have been incredibly quick to respond to all of our emails and calls and their service has always been personalized and professional.
I am so glad I found this company, they have saved us hundreds of dollars each month on fees and it’s such a great feeling knowing that we are supporting a local company. I highly recommend Lucid Payments!
Janelle was amazing to work with, everything was so streamlined and easy, with the switch from our previous provider. Plus, the rates cannot be beaten!
Highly recommend Lucid Payments and their team for payment processing.
Cottonwood Auto Glass
Once upon a time, there were two gentlemen who were living in the stone age and had no idea how to operate their payment machine (mostly due to another provider not assisting at all and setting it up on dial-up).
One day Janelle comes by and shows us neanderthals that there are better payment providers out there. Within three days, we were set up with a new machine and saved money in the process. 10/10 would recommend Janelle and Lucid Payments for bringing your payment processing into 2019.
Extremely quick to respond to any questions, issues or concerns. Rates are competitive and fair. Customer service is clearly a priority.
4th Meridian Brewing Co
We recently switched to Lucid Payments from one of the big, well-known companies with the typical high rates. From the time we filled out the application, answered all our questions, ordered us different machines without hesitation and not to mention the savings we will have, dealing with Janelle has been awesome to say the least!
And, the fact that Lucid is a local family-owned business is the cherry on top! We are very happy to have made the switch!!
Michael Nelson from Lucid Payments was great to work with. He set everything up and trained me how to use the machine, process payments, voids, refunds and settle to the bank at the end of the day.
Quick and painless. I would refer any small business owner to use Michael as he is local (Central Alberta) and available if you are having issues.
Great rates and really quick response time. What more could you ask for?? Thank you Janelle
My rep Michael Pivitol is amazing. Always very helpful and quick at handling situations. I am new to the business and he was very thorough and explained things so that I completely understood. He checks in with me on a regular basis to ensure that things are good.
Lucid is very lucky to have such a dedicated employee who knows his work!
Janelle is easy to talk to and makes the whole sign-up process easy. We always like supporting local, family-run businesses.
Janelle Cumiskey is so knowledgeable and helpful! She explained the way payment processing works so thoroughly, and when we were having issues during our initial setup, she was on it right away and had the issue resolved so quickly.
Her customer service is above what we could have hoped to expect!
Janelle was great and went above and beyond to get the deal done, the rates are good and we get answers to questions quickly without waiting on hold for hours.
May 19 2022
What You Need to Know About Interchange Rates in Canada
Like it or not, if you own a business, and you want to accept payments with credit cards and [...]
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