Lucid Payments

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Rate Reduction Review

Fill out this form to get a Rate Reduction Review and find out how much we can save you on payment processing (by submitting this form, you also agree to receive our monthly newsletter).

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  • Lucid Payments has exceeded our expectations in every possible way since our initial point of contact. They have been incredibly quick to respond to all of our emails and calls and their service has always been personalized and professional. I am so glad I found this company, they have saved us hundreds of dollars each month on fees and it's such a great feeling knowing that we are supporting a local company. I highly recommend Lucid Payments!

    Quiring Trucking - Office Avatar Quiring Trucking

    Great rates and really quick response time. What more could you ask for?? Thank you Janelle

    Sheri Braaksma Avatar Sheri Braaksma

    Janelle hooked us up with a better processing rate than our current provider. Saving us thousands on our merchant services. Highly reccomend the lucid team for any processing requirements

    Dave M Avatar Dave M
  • The staff at Lucid payments consistently go above and beyond for their clients. I would highly recommend them!

    Michael Atkinson Avatar Michael Atkinson

    Female Owned, Canadian, great prices, fun and intelligent helpful crew. what is not to love. highly recommend!!!!

    Whimsical Cakes Avatar Whimsical Cakes

    Janelle was amazing to work with and compared all options and provided all the information to help us make the best decision. We decided on Lucid as their rates could not be beat and the service after has been great too

    Damian Marshall Avatar Damian Marshall
  • We have been using Lucid Payments for over a year now and are saving money of fees. The best part is that you can call Michael at any time and he will either come to your business or walk you through your issue - no more calling a 1 800# and talking to someone that you have no idea who they are and no recourse when they do not resolve your issue. I highly recommend!!

    J MARTENS Avatar J MARTENS

    We love Lucid Payments because they truly care about their customers. They are quick to respond and care about all of the small details. Getting started with them was quick and easy and we are grateful for their support. They care about the businesses they work with! Thank you Lucid!!!

    The Habit Project Avatar The Habit

    Among all the terminal machines we've tried for the past couple years, they have the fairest price and most helpful reps, Michael Nelson was very accommodating and helpful in assisting us specially in dealing with our previous terminals machines as they were trying to charge us unreasonable prices. Kuddooss!!

    hk minimart Avatar hk minimart
  • Janelle Cumiskey is excellent to deal with she gives good hospitality and answers your questions quick and friendly. Great prices and and fast service. I would recommend them to a friend which I already did.

    John Cook Avatar John Cook

    We recently switched to Lucid Payments from one of the big, well-known companies with the typical high rates. From the time we filled out the application, answering all our questions, ordering us different machines without hesitation and not to mention the savings we will have, dealing with Janelle has been awesome to say the least! And, the fact that Lucid is a locally family-owned business is the cherry on top! We are very happy to have made the switch!!

    Abbotsford Physiotherapy Avatar Abbotsford Physiotherapy

    Fantastic machines, great rates, and fantastic customer service. Michael Nelson has been more than accommodating when it came to setting up the machines, and following up with any questions or issues I’ve had!

    Justin Bouchard Avatar Justin Bouchard
  • It's hard to trust merchant services company but when it's a family you know you can, they are honest, upfront and their pricing is transparent.

    B H Avatar B H

    Great Company to work with. Amazing People.

    James Alexander Avatar James Alexander

    Jenelle contacted us and was much less pushy than most sales people who will call you out of the blue. She basically showed how we can save money by switching over and made it clear and a seamless transtion. We are now good to go with both online terminal and a keypad terminal in the office.

    j vanderh Avatar j vanderh
  • Janelle and the team at Lucid Payments have been nothing but professional! They got us a great rate compared to where we were with our last provider & we couldn't be happier! Lucid Payments has kept in communication with us, something we've never gotten from our old provider. Making the switch was one of the best decisions we made, both financially and professionally!

    Auguston Coffee Avatar Auguston Coffee

    Using this system for the last 6 months - working flawlessly! Wonderful people to work with if you have any issues. And.......we are saving money!! Thanks so much.

    Bea Doucet Avatar Bea Doucet

    Extremely quick to respond to any questions, issues or concerns. Rates are competitive and fair. Customer service is clearly a priority.

    4th Meridian Brewing Co Avatar 4th Meridian
  • So far so good... Janelle is very easy to work with, helpful, accommodating and thorough... Excellent customer service !!!

    Cathy Frith Avatar Cathy Frith

    Janelle was great and went above and beyond to get the deal done, the rates are good and we get answers to questions quickly without waiting on hold for hours.

    Cecil Bond Avatar Cecil Bond

About Lucid Payments

At Lucid Payments, we’re on a mission to put our customers first.

Since day one, we’ve set out to disrupt the payment processing industry by working against practices that are not in the best interests of business owners.

While our competitors overcomplicate things, inflate prices, and cause confusion for their customers, we’re doing the exact opposite.

We’ll fight to ensure you get the best possible deal, provide impeccable customer service, make sure you understand exactly what you’re paying for, and do everything in our power to show how much we appreciate you.

Because at the end of the day, if it wasn’t for you, we wouldn’t be here.

At the same time, we want to do whatever we can to encourage Canadians to keep their hard-earned dollars within our borders and support our economy by working with a family-owned and operated company that’s 100% Canadian.